Customer service agents are friendly Customer service agents are friendly, professional and helpful. I just wish the total costs were upfront the first time I was contacted about the Margaritaville at Sea cruise. I paid for the initial package believing everything was paid for, then they say I have to pay for port fees, parking, gas surcharge, tips, hotel taxes, transportation, etc. You think it will be an economical trip, but added expenses add up to being expensive.If you change your mind, the money is forfeited. I would like to see an itemized invoice to see what all the money I paid included.

Shirley was very pleasant and… Shirley was very pleasant and sufficient in helping me verify my vacation reservation. She reassured me that my trip was 100% verified and no need to call again. So far everyone I have spoken with was very pleasant and helpful. I have no complaints

Jason Patz best customer service! Jason Patz at Take a Break Travel has been so helpful to me. For the company as a whole I’m not impressed. As far as the agent Jason he was amazing. He even sent me links to activities that I could do while in town. He suggested ways to get around. He eased my frustration every time when I was upset about getting false information. Thank you Jason!!!

Thanks so much Elizabeth Thanks so much Elizabeth. Great explaining, can’t wait to get down to my trip arrival date with my girl. You’ve really helped me out with rental cars, the dates on travel, briefing the interny & understanding of refundable fees as well that applies throughout trip . Very thorough!! ❤️❤️👍🏽 my Halloween 🎃 set!

Santiago provided a smooth booking experience All my queries related to the trip was addressed with clarity! He made sure that I have all the information I would require before and during the trip. Just can’t wait to enjoy what the Poconos villas has to offer us.