bookingace.com

5415 N Sheridan RD APT 1502, 60640, CHICAGO, United States
http://bookingace.com
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3.70
Based on 20 Reviews

5

65.00%

4

0.00%

3

5.00%

2

0.00%

1

30.00%
About bookingace.com

Being part of tour enterprise from ultimate 9 years we skilled passengers going through numerous troubles in phrases of understanding airline rules approximately extrade/cancel their flight tickets. Also face troubles that allows you to discover call correction coverage, bags coverage, puppy coverage, common flyer coverage and unaccompanied minor coverage. After seeing those styles of troubles, being a tour professional we determined to create a platform to offer entire data approximately these kind of airline rules. We offer grade by grade technique to extrade or cancel of all airline tickets. However price price tag rules can also additionally range as in line with airline fare regulations and sophistication of service. Our cause is to offer a entire expertise of all airline rules at one region along with pre and publish flight booking. Mission To offer innovative, flexible & cost-effective travel products at various price range to enable our customers fulfil their travel plans with absolutely zero hassles. Vision To be the most sought-after travel company in the geographical areas we operate in by ensuring that the discovery and buying of a travel product is a “personalized experience” for each customer.

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The Incredible Wonder W
DE

I'm giving the company 3 stars for the… I'm giving the company 3 stars for the way they conduct business. First they show you a cheap airfare and you will fall for it. Then comes an email saying they can't offer you that airfare and that you need to call them asap. (They already have your credit card info with them). During the phone call they offer other more expensive alternatives which you will have to accept because you already agreed on the first airfare. Then they ask for a picture of your credit card and ID. How weird is that? Personally I had to speak to 3 different employees to reach the one that very politely explained their methods and that my money was completely secured with the airline. To this employee I would give him 5 stars.

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customer
GB

Great Customer Service I had to call several times, because I kept having issues all the reps I spoke to were great. One in particular helped me a lot, David Smith, he has a lot of patience and was very good about making sure my flight was correct. At one point, it looked like my flight was canceled when I called David said no that's not right and fixed it for me right away.

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Jung Wha Brindle
GB

Good service Good service ! Joel Numan Was very helpful .

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Patricia Watson
GB

It was an excellent experience from…P. A. Watson It was an excellent experience from start to finish. The representative I spoke with (Neal Martin) to make my reservation was so helpful and he serviced all my needs, and the representative I spoke with Joel Newman) to get my return boarding passes was equally as knowledgeable, and courageous. In a world where customer service is all be obsolete I really appreciate the service I received. Thank you and I will be flying Southwest in the future. 🙂

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Ms. D'E
GB

Although it started off… Although it started off unacceptable...Mr. Williams responded very sympathetically about how I was treated so unprofessionally by Ms. Brown and he addressed my concerns. I believe he did the best he could base on the guidelines between Booking Ace and American airlines. My concerns were met and is resolved. Best, Ms. D'E

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