So many fun experiences to choose from So many fun experiences to choose from. With Go city I was able to decide which activities I wanted to do and pre book from home. Very convenient and didn’t have to worry about payment once I was at my destination. My vacation itinerary was all set before I even stepped foot on the airplane

Seriously disappointed Bought tickets with Gocity and planned our city break. The day before we were due to go we had emails to tell us the attractions which we had booked were not available due to “an unforeseen logistical incident “ . It transpires that this incident was that they hadn’t acquired enough tickets. Therefore we were not able to visit either attraction - both of which were the main points of going to visit this city. The customer service when I tried to get some help was appalling. I would strongly recommend booking independently so you’re not disappointed by this useless company. We’re heartbroken that we have gone all this way and not seen what we came for. ( The alternative date offered was for after we had arrived home😢)

Poor Customer Service I really liked GoCity, except when it didn't work at a vendor and the customer service agents wouldn't listen to me when I explained the problem. They kept telling me I was wrong and to read the fine print and were very unkind about it. I read the fine print over and over and it was in opposition to what the customer service agents were telling me. They wouldn't connect me to a manager, but told me they could arrange a call back in a few days. I needed help right then! It was incredibly frustrating. It took several people before I finally found someone who would actually listen to me and fix the problem. Fortunately, that was the only time we had an issue. Other than that very, very unpleasant incident, it was well worth the money.

Very useful app With lots of cities to choose from, and many sites and activities to consider in each city, this app works very well. Pre purchased helps skip line up for tickets, it advises you if you need to book in advance (including a link to do that), and a map link to help find it. The app is full of useful information to help you plan your visit. Just be prepared to do at least one significant site or activity each day to make it worth the cost. We’ve used this before, and plan to use it again for future visits to cities available in the app.

The Go City app is really easy to use The Go City app is really easy to use. There are loads of useful information to enable us to decide on the attractions to visit. Best of all, we could reserve the time slot for The Empire States Building via the app.