Great KL Tour It was a lovely tour. We covered several tourist spots in just 4 hours. Nesh, our tour guide, driver (and photographer!) was very knowledgeable and nice. Highly recommended. Tip: Get the 8 am tour so you can get a head start from the tourists arriving at the Batu Caves at 9 am onwards

Would highly recommend aiming to be the… Would highly recommend aiming to be the first on the boat and securing one of the 4 seats available at the top. Provides more shade and makes you feel like a VIP! (But still looked great if you weren't able to secure the top). Super informative and friendly staff and the complementary drinks are a really nice touch

Easy to talk to a LIVE person! I made a serious mistake when making a recent booking and needed to call customer service. It was easy and quick to be connected to a LIVE person to assist me. Jerson took the time to examine my situation and placed me on a brief hold while he contacted the venue directly. He worked with them to remedy my issue to everyone's satisfaction. I've used a number of booking services in the past but from now on I will only use Viator.

Viator should have provided insight for… Viator should have provided insight for customizing the tour. We had two individuals who had difficulty keeping pace with the tour guide. If Viator had simply given some sort of guide that could have helped us determine what type of tour would work for our group, that would have helped. The tour guide was very nice and tried to show us all the places listed on the tour, but for our group we should have chosen a slower-paced tour with less trains. A customization guide or questionnaire could have helped us plan the perfect custom tour.

despite contact the agents(everytime… despite contact the agents(everytime not the same agent I chatted with)several times, my problem in booking for 12 pax is still unsolved until now. At the booking platform, I can only book 1 group of 7 pax maximum, whereas I need to book 2 groups(we are a group of 13 pax). The agent emailed me the link to book for 2 groups, but still the slot is always "sold out" when I tried to book the 2nd group.