
Chris Darcy
CAWant to do the Samaria Gorge? Don’t use Viator Less than morning the day before the trip the Local guide texted us and refused to pick us up at the hotel which you offered, and then when we agreed to drive an hour at 4 in the morning to a town closer to him he said there were no seats. Your website offered no toll free way to call to resolve this. This stressful process lasted 3 or 4 hours with no resolution, so you have ruined our day and vacation since the Samaria Gorge hike was THE reason we came all the way here. Shame on Viator.

Jennifer
GBLake Como by Subacco Mr Phillips the captain was a pro showing all the Unesco sites and detailed many historical Vila and we had a great time , at the end the best part is he referred a dining place right at the pickup place asked the owner Mr. Christian treated us a special bread “ Focaccia “ and it was delicious !

Michael Knight
CAWhy Late ??? The driver was very knowledgeable and funny, He was late picking us up,which caused us to rush in to meet our boat time schedule to the USS Arizona, when we got there we were told that because we missed our allotted time our tickets were voided. Lucky for us that the following time slot did not have many passengers so we were able to go ahead with our visit. The scheduling should allow for traffic etc. To me there is NO excuse for arriving late

Marge Sanchez
MYGreat KL Tour It was a lovely tour. We covered several tourist spots in just 4 hours. Nesh, our tour guide, driver (and photographer!) was very knowledgeable and nice. Highly recommended. Tip: Get the 8 am tour so you can get a head start from the tourists arriving at the Batu Caves at 9 am onwards

Mike Murray
GBGreat customer service I booked several trips in Italy and the Greek Islands, even though my cruise ship offered their own excursions. Viator oggets more tours and for better pricing. From what I am experiencing. the specific tour guides at the different ports are aware that o am on a cruise ship, and make sure our port arrival and departures times are noted, so we won't miss our ship. I also contacted Viator a few times about modifications and always was responded too quickly and with sincerity. Great Company to use!! Being far from home we are confident we will be taken care of