C. Harris
GBHUGE shout out to Marianne from⦠HUGE shout out to Marianne from Cruisebound. We had to make a change to our reservation due to a last-minute emergency, and she was AMAZING! She responded to phone calls and text messages very quickly and helped us navigate a very tricky situation. She was organized and responsive, while also be honest and informative. I am looking forward to an amazing vacation and have Marianne to thank! If you are thinking about booking a cruise or vacation, I highly recommend Cruisebound. Two thumbs way up!
Roger & Regena
GBJeric best personš„ I just wanted to let everyone know that Jeric is definitely added value to your company. She helped me navigate through all of my questions. My changing of my trip very understanding. She never got frustrated with me and all my requests. I just want to thank you very much Jeric You made a stressful situation, very manageable and you did it with grace. Thank you very much.
Ingrid Rodriguez
GBFrancine is the best Francine, the customer service operations supervisor help me solve an issue that I was having trouble with for over a month. She was incredibly personable and understanding with my situation and took care of the issue within a few days. I am extremely grateful for her and her wonderful customer service. It is such a relief to have someone help you that truly cares about you as a customer. Thank you Francine you are amazing! I will recommend anyone to Cruisebound because of you!!
Jonathan Stone
GBDealing with Jeric was amazing! Dealing with Jeric was amazing! She was attentive to detail, and did everything she promised in a professional and prompt manner.
Doug
GBCustomer service called me Customer service called me with review I had written before. Not only did she apologize several times about the miscommunication, she took the time to explain how it happened. She made several adjustments to my preferences and guaranteed it wouldn't happen again! I'm very impressed how she cared and addressed all of the problems I had. Great Service!