I had a great experience of Contractor… I had a great experience of Contractor Umbrella, they had to act quickly in the beginning due to circumstances outside of their control but they took that in their stride and continued in the same vein. The time recording/payslips etc, all work well and any queries were handled quickly and efficiently. Credit where credit is due! Terry

Straight forward and helpful, recommended Having used Contractor Umbrella in the past, I was happy to sign up again when I needed a FCSA compliant Umbrella company. I've been dealing with Christina most recently, who has been helpful and reliable at ensuring payroll was processed correctly. There were a couple of small delays initially, but the team have always worked to resolve any queries or concerns very quickly. I've always been paid correctly, and pay statements and documentation is clear. Thanks so much Christina, I'd be happy to use the umbrella again.

Friendly, efficient and responsive Very friendly, practical, no-nonsense advice when I first contacted them. As another reviewer said, the tone and content of that conversation (without the hard-sell) meant I chose them over others. Since then the onboarding and support has been excellent. I had a few issues with their portal but the onboarding team has always been very quick to respond to issues and queries. They lost one star as there is obviously an issue setting up new users on their portal - it's fine once you're up and running.

Helpful and responsive service CU were very helpful when I started contracting in 2016 and are my preferred umbrella. Good insurance cover and an efficient, low-key approach. Lots of guidance available and overall a better experience than from a couple of larger outfits (when choice was limited). The admin is pretty smooth. The usual occasional queries over contracts, agencies or misunderstandings are sorted out through a friendly phone call or email.

Joanne was amazing Joanne was amazing. A real pleasure to work with her for the entire duration of my contract. Payments and replies to my emails was always received on time. Joanne was so caring and so supportive. Absolutely stunning experience with Joanne and Contractor Umbrela. I highly recommend this company.