We have stayed with outrageous Cabins … We have stayed with outrageous Cabins for two years in a row. This year we had some experiences that were making us question whether we will stay again. The cabin we stayed in had issues. Not supplied well and the Sheets Did not stay on the bed. Upstairs and also downstairs. The cabin was not as clean as it could have been and the supplies for the kitchen was lacking. Door upstairs blew in water when it rained and soaked the floor upstairs. Needed new door. Just not satisfying for the price we paid.

We loved staying at Smokey Mountain Dream! We loved staying at Smokey Mountain Dream. The cabin was as advertised, very nice, beautiful views as promised and all was very clean. Check in and check out was smooth, fast and simple, no issues. My only recommendation is new mattress and pillows - they weren't comfortable. BUT, all else was fantastic and we'll be back. HIGHLY RECOMMEND OUTRAGEOUS CABIN RENTAL!!

Outrageous cabins terrible customer service! We have been staying with outrageous cabins for years but not anymore. We rented cabin this last weekend and noticed an old dried blood stain on our sheets. We called the office for a new set, 8hrs later still no clean sheets and had to call again. Talk to the manager today and she said she thought the stain was created by us. Why would I make this up? My husband and are full time professionals and have no motive to make this up. Just thought we deserved cleaning charge back since we had to sleep with stain the first night without knowing it was present. Working in healthcare I know the risk of blood borne pathogens. Worst customer service!! Follow up to your reply. I NEVER said the stain could have been mine and there was not blood stain tissues in our bathroom. Why would I make the phone call in the first place if I thought it was from us? What lies!! By the way we took all the trash out right before we left. If I was going to make up a story up like this I sure wouldn’t left evidence. Geez. This is so disheartening. We visit Pigeon forge multiple x per year and stayed in all the major cabin companies including yours often. You can look at our record and call the rest and see we’ve never had a compliant until now. This is not about a partial refund, trust me we don’t need one. It all about the lies you are accusing us of. I can’t believe this. Shame on you and your staff!! I’ll pray for you all!!

Great Staff/Service We just had to cancel a part of our stay for the second time in the past 2 years for the death of a family member. I spoke with Arissa at Outrageous Cabins, and she talked me through it and helped us once again. Always a comfortable, professional and helpful phone conversation. Thanks so much! Looking forward to the rest of the trip and we'll always be back 😁

Good, however..... We were generally pleased with the cabin and property. Areas that were good to excellent included the furniture, kitchen, porch areas, hot tub, accessibility. The shower was outstanding as was the arcade game table. Our only area of real concern was the bed....which was terrible. With every breath it creaked and made terrible noise every time we moved. It needs to be replaced ASAP. There was also a water leak under the kitchen sink. The check-in procedure was quick, efficient and friendly. While the overall experience was good, there certainly was nothing outrageously fantastic about the property. With so many properties to choose from in the area, we will likely look around for other places to experience without returning here.