Great customer service. We were at Signature airpads for 10 days. The customer service we received was very good. It was clearly explained what was included in our price and what we had to pay extra for. On our last day we had issues with our transport provider. We received exceptional service from Will at Tower 1. Awesome guy.

Not worth the stress! Airpads took a security deposit 10 months before arrival in breach of their own terms and conditions in place at the time. We checked in and got to our room to be shouted at by a cleaner who made us wait in the corridor for 25 minutes and was very rude to us. Kitchen is missing several items and nothing matches. Bin is far too small. Housekeeping costs are very expensive. Sofa bed is very uncomfortable. Main bed was comfortable and the bathroom was good although a bit worn now. UPDATE: No call was ever received. Sums up the communication from the company - for example you receive an email stating that 3 days before arrival you will receive check in info - this did not happen. I am leaving the USA in 4 days so your offer (if you had followed it up) is no use to me either.

Wonderful Suite with view to the strip, Wonderful Suite with view to the strip, Very friendly reservation team (in advance and on site), Additional requests were quickly answered, Everything was very clean, We would definitely come back!

Airpads was fantastic Airpads was fantastic, they did a wonderful job at booking my rooms and accommodating for everything that I needed. Our stay in Vegas was wonderful. Thank you for such great service.

There was a problem with my credit… There was a problem with my credit card. The customer service helped out perfectly. They trusted that the payment would come true. As were other hotels would immediate cancel the booking. The hotel was old but good! The only thing that bothered me was the cleaning cost of 95$. We are tidy people so not really necessary. But can understand that sometimes rooms take a long time to clean after a Vegas night!