Anika Robinson
GBDo not let this company manage your… Do not let this company manage your home(s). They are RIP offs. They tell you, they split the cost 50/50 but there no record of how much they are renting your place for. You can call email for questions and concerns. Anthony Leonardo will tender you to Rafael Serrato in the finance dept. No one can give you a break down of how much money your really making. They send you an invoice with a date and dollar amount. I could type that up and send it to you! Also the clients destroyed some things in my unit, airpads put it on my bill with out my permission and the clients are suppose to pay for damages. Also, I gave a 60 notice of canceling with them in Jan. Which means March it's over. I wanted to still accommodate the guest to my unit. If not I would have to pay for the relocation for them. So why not just stay in my condo being that its paid for. That was an agreement btwn Anthony Leonardo ( owner of airpads he says) my condo was booked up until March 17,2018. I signed up with airpad in o. Aug. 8,2018. I've RECIEVED three checks in 3 month. I never received Dec., Jan, Feb. Or March. Anyway I accommodated the guest up until March 17, 2018. I'm still emailing and calling where's my revenue for my condo no answer nor response. ANTHONY puts the blame on Cherry Anas. She doesn't know what's going on nor the agreement Anthony and I had via email. ;). But she calls me for a balance bc there were more guest satying past March 17th. I said where's the addendum I have nothing that shows me prior bookings or cost. Nor future booking with cost. I've been asking for that. Three days later they send me a link to sign in to see future reservations and past i it was a made up schedule bc it had reservations in there from May 2018, I was involved with the company. In the beginning Anthony will return calls quick response on emails to get you in. Smh.. after that your asking for certain documentation so you can calculate your revenue, he hit the ignore button or pass you on to Rafael Serrato or Cherry Anas! AGAIN I HAVE NOT RECEIVED MY FUNDS OR AN EMAIL OR CALL BACK. they are not affiliated with Air BnB, he will say that to you! Do not let this company manage your home(s) you will not get the full revenue! And end up paying for damage things that the clients had destroyed. They are very DISHONEST
Berenadeta
GBBeautiful room with great view of… Beautiful room with great view of Vegas. Communication was great. This room has been one of the best rooms we've ever rented. Would definitely rent again.
Mischa
GBThere was a problem with my credit… There was a problem with my credit card. The customer service helped out perfectly. They trusted that the payment would come true. As were other hotels would immediate cancel the booking. The hotel was old but good! The only thing that bothered me was the cleaning cost of 95$. We are tidy people so not really necessary. But can understand that sometimes rooms take a long time to clean after a Vegas night!
George Yordanov
CAhidden payment for everything hidden payment for everything, this is a scam you pay the access for the pool for access to the hotel for cleaning the room, just pay the normal hotel for the same price or less, they ask you information to access to the hotel like in police, I don't recommend this service. This company is a real skam they tray constantly to charge my card for things that I never use. to avoide, never use airpads!!!!
Leigh
GGNot worth the stress! Airpads took a security deposit 10 months before arrival in breach of their own terms and conditions in place at the time. We checked in and got to our room to be shouted at by a cleaner who made us wait in the corridor for 25 minutes and was very rude to us. Kitchen is missing several items and nothing matches. Bin is far too small. Housekeeping costs are very expensive. Sofa bed is very uncomfortable. Main bed was comfortable and the bathroom was good although a bit worn now. UPDATE: No call was ever received. Sums up the communication from the company - for example you receive an email stating that 3 days before arrival you will receive check in info - this did not happen. I am leaving the USA in 4 days so your offer (if you had followed it up) is no use to me either.