
Cortinna Moore
GBThe Fabulous Montana I called Five Star Properties spoke with the lovely Montana. She was awesome. She was patient and she went through all the houses to make sure I hit the house that I want it even though the house wasn't available for a day she made sure we still get what exactly what we wanted. We selected Vista Del Mare such a lovely home architect and the crown molding was fabulous. The chef kitchen was even better wash and dry all three floors bathrooms on every floor two ice machines and it was hot. The only downside the beds were to soft in the master bedroom, but besides that we enjoyed our stay, everything was wonderful. And the staff was even better. I'll give a five star and I will be right with him again thank you guys for your services.

Kim Elrod
GBWorst service ever Worst service ever! If you have any issues with your rental they will absolutely put you off every single day until you finally depart! I will never rent through them again! That’s not to mention that the house we rented from them had so much water damage. It was like walking in a Funhouse. Terrible rental and terrible service! Don’t waste your hard earned money!

Vanessa
GBSandcastle 2nd floor had no AC Our family stayed at the Sandcastle by the Sea during the first week of August 2023. Upon arrival, we expressed our concerns that the 2nd floor was over 80 degrees. Maintenance came on Saturday evening, said the house needed to just cool off which it never did. Sunday they came and said that we needed to wash the unit down. I guess they thought we wanted to work on our unit while on vacation. Monday they were back again to look at the unit and decided that it would need to be replaced. Tuesday the home owners approved the replacement. That is when the chillers were brought in. Wednesday they can and made the repairs. Meanwhile, the 2nd floor still was 80+ degrees every night. That night it still didn't cool off because it had been off all day long. Thursday night it was 78 degrees when we went to bed and Friday night it was 76 degrees when we went to bed. I spoke to your office everyday because they called me every morning and they sent the chillers but even the last night, the 2nd floor only cooled to 76 with the chillers and the new ac running at full capacity. By morning, the 2nd floor would cool off to around 75 but it is not exactly comfortable to go to sleep every night in 80+ degrees. The obviously knew there was a problem because there were box fans in every room on the 2nd floor. What multi-millon dollar home furnishes their bedrooms with box fans? I was patient with them and tried to make the best of the situation since we were on vacation but I was told that we were not due any compensation because I didn't keep submitting complaints even though the office knew of the ongoing problem. And because they replaced the unit on Wednesday, that was sufficient even though our stay was Saturday to Saturday.

Kristen
GBFabulous private beach house!!! This house was gorgeous and we absolutely loved it! We will definitely be coming back! The four kids loved playing in the plunge pool when they needed a break from the sun and the grandparents enjoyed the elevator. The view from the main floor from the living, breakfast room and kitchen is breathtaking! Everything in the pictures and description were exactly as we hoped!

Alan Waugh
GBMontana was fabulous from the moment… Montana was fabulous from the moment she took my original call to the next day when she called me back to complete the booking. I had lots of questions and wanted to make sure this was the right home for our beach vacation. She has excellent sales skills and her customer centric mindset bled through during our entire conversation. I highly recommend giving her a call for your next beach getaway!!!