Friendly, responsive, and capable! The folks at Buckingham were friendly, responsive, and capable. Asks we had around the house were handled promptly (in one case, by their dedicated IT person—a luxury we've never had at other rental properties!) and courteously. Overall a speedy and pleasant experience. Looking forward to working with them again in the future!

Great property Great property, however, water to master shower was turned off, probably due to the bathroom being painted recently (there was sticky notes on the wall indicating "fresh paint"). Had to shower in down stairs bathroom. Took a while to get the TV working, later to find out there were parental controls. No instructions explaining this. However, the property itself was great with plenty of amenities, nice floor plan, comfortable bedding and furniture, great location and setting.

Rental was inaccessible, poor communication The driveway and road was completely iced over and resulted in us having to buy chains in order to access the rental. We expected the rental to be accessible considering the area had not received snow in 3+ weeks. The only line on their website mentions "4-wheel drive cars are highly recommended". We did not see any reference to needing changes or a 4wd car in the instructions, emails, or any other communication. It would have been great to know that they are needed to access the rental. In talking with their customer support they stated that it was sent in an email but they were unable to point out exactly where. They then hung up when I asked to chat with a manager. Fair caution to anyone considering booking through this company.

Our stay with Buckingham Luxury… Our stay with Buckingham Luxury Vacation Rentals was wonderful. Check-in and Check-out went smoothly and the rental was exactly as expected. During times with covid, the cleaning crew did an outstanding job making sure it was clean before our arrival.

Perfect for girls weekend The Wilderness Lodge was absolutely perfect for our group. Everything was in great shape, we had everything needed for cooking, eating, linens, etc. Loved the heated towel racks and heated tile floors, a definite must for winter time in Tahoe. There was plenty of space, beds were comfortable and the hot tub was wonderful! The snow did overtake the deck, but it was beautiful so it didn’t hinder much. Everything was easily accessible and we will definitely be coming back in the future.