I would give a -5 if possible I would give a -5 if possible. Terrible customer service. Fraudulent charges. Won’t cancel your account until you file a dispute with your credit card company. I don’t write bad reviews, but I can’t help but warn people. You will not get a valid plan, they will not honor a refund if requested, and you will charged every 3 months even after you request a refund and to cancel.

They charged $66 renewal fee without… They charged $66 renewal fee without our permission. They never sent a reminder email or sent a receipt so it was lucky I spotted it in the credit card. This is against most state laws as disclosures of renewal must be communicated.

Unfair Business Practice Don't give… Unfair Business Practice Don't give these people your money! I joined Running Diet on 12/14 and after reviewing it decided it wasn't for me. I filled out the request to cancel on 2/1/22 and received verification via company email that my account had been cancelled. On March 14, I was billed for $11.97 to my PayPal account. I contacted support multiple times and was told I could only have a refund of $6.00 even after providing proof of cancellation. Don't trust these folks with your money!

Sure wish I'd Found this Site before I Fell for the Scam Sure wish I'd found this site before I also fell for this Joggo/Running.Diet scam. I purchased it and never got login info either through the app or four emails with the company. I got the exact same bs emails that others have reported, almost like they are automated responses. Such a shame a company with such great potential doesn't spend their energy actually delivering a great product, getting great reviews, and bringing in even more customers.

SCAM … do NOT buy I would give Joggo negative reviews if I can and wish I saw this before buying. It is a SCAM. There is no way to preview the app ahead and it does not reveal a training plan until the first run is done. The run has to he done by carrying the phone. It does not sync with any kind of fitness trackers. This is so painful and renders the app useless for people like me who do not run with their phones on. When tried to contact customer care, they keep copying and pasting their no refund and claim this is not the apps fault. I reached out in less than 30 mins of subscribing (cannot preview the app before) and they only offer to refund 50%. Pretty much stealing the money.