The Ideal Bicycle I'd been searching for my ideal bike for months and nearly gave up when Covid hit. Finally I found the perfect bike that met ALL my requirements, even though I was unsure about putting it together myself. Even with Covid, my bike arrived in under a week exactly as described. It might actually be more beautiful in person. I had no trouble at all putting it together and felt confident riding it immediately. When I couldn't find the serial number, the A/O team responded to my email nearly immediately. I could not recommend this bicycle more. I love her so much! Thank you A/O!

I recently purchased the AO Rosa bike I recently purchased the AO Rosa bike, and I couldn’t be happier! It is as attractive as it is practical! I get complements on it everyday! One of my favorite features is the shock absorbing seat, it is a small comfort that I didn’t know I needed! I used to suffer from back pain after riding, not anymore! I would definitely recommend this bike to any Of my friends!

Very happy with this purchase Very happy with this purchase. My hybrid bike is very comfortable, have a great suspension and rides smoothly. I live in Miami and after a few months hasn’t rusted at all, what has been a great surprise. Its in perfect condition. I use it a lot and do a long rides, including some trails and always performs perfect.

It's been two and a half weeks and my… It's been two and a half weeks and my bicycle never shipped; when I emailed to find out what was going on I wasn't given an answer so I canceled my order.

Customer Service doesn’t reply (Don’t waste your time) Customer support doesn’t respond to emails. I sent two notices, without a reply. Extreme delays for deliveries. Website has no notices posted - it still promotes 3-5 business days. Until after purchase they advise you it’s up to 2 weeks delay. Now I’m in my 3rd week, and still my bike has been received as of yet. I received a notification from FedEx with tracking number 3 days after purchase, but the bike was never released into transit for shipping. Package stayed in California. The poor response to customer service has sucked away all the excitement I once had. As I wait for the arrival of my bike, I can only imagine how terrible the assembly experience will be like.