Blink Fitness

386 Park Avenue South, 11th Floor, 10016, New York, United States
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2.00
Based on 17 Reviews

5

11.76%

4

11.76%

3

5.88%

2

5.88%

1

64.71%
About Blink Fitness

Super Clean and Friendly. Affordable Training Programs. FREE 30-min Start-Up Session. 790+ locations in nationwide - with more on the way!

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Lindsey Rasie
GB

Affordable Gym My experience with this gym has been good. The membership for using just one location is very cheap, honestly. Also, I have to use the referral rewards, so I have not been charged two times because I made someone else join the gym. The equipment is good, but because it is a very affordable gym, sometimes it could be more crowded there, making it challenging to work out.

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Melinda Britton
GB

I like the gym & have been a member for… I like the gym & have been a member for a long time, but lately it has been a scorcher in there! They keep it on 82 for goodness sake & it’s already 102 or more outside! I don’t mind sweating when I am working out but I heck I am sweating when I just walk in! Even when it is cool in there I sweat so you can only imagine what it’s like now! They have one fan that I have seen! The other locations to my knowledge had 3 or 4 scattered. And for the past two weeks ALL their Tvs’ have been out. Very annoyed.

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Cami
GB

Great quality for the price! Kind of packed at evenings and during weekends but for this price you can't really get anything better!

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RevJ
GB

YOU GET WHAT YOU PAY FOR Customer service is nonexistent. Emailed when they reopened after pandemic. Received automated response saying someone would reply shortly. No one did. Then they sent a survey asking about my experience with their customer service. Gave a rating of one (like here). Survey asked if I’d like someone to contact me. No one did. THEN they implemented a reservation only system to schedule my workouts. This system requires downloading a mobile application. When I read their privacy policies I felt uncomfortable but attempted to download the app anyhow. Unfortunately the application is buggy and it wasn’t compatible with my android phone. I then requested technical assistance and received an automated reply stating that someone would soon assist me. Meanwhile, I wanted to work out, so I called on the phone. Apparently no one answers the blink phone, but they have a greeting that says they can’t answer the phone because they’re making other members happy. I on the other hand was very unhappy. The next morning I went to the facility at 6:30, when the gym is typically empty. I explained that the app didn’t work and no one answered the phone, so I wasn’t able to make a reservation. Even though the facility was virtually empty, the blink employee would not admit me into the facility without a reservation, and treated me not like a member but rather like a criminal. While they refused me entry to work out, they did let me go in to terminate my membership, which I did. I then walked over to their competitor, where I joined and worked out with no hassles. Lo and behold, ten days later I received an email from blink technical assistance. I explained the criminal treatment I received in a reply email and unsurprisingly never heard another word. (Except for a computer generated survey in which I outlined the unsatisfactory service I received and to which there was no response.) The moral of the story: when it comes to blink customer service, you get what you pay for.

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Samuel cabassa
GB

BLINK FITNESS UNETHICAL SHENANIGANS REFUSING TO CEASE USING MY DEBIT CARD AS PAYMENT METHOD FOR EX FRIEND. In June 2023, I signed up a friend to an annual Blink Fitness membership at Blink Jackson Heights 78-14 Roosevelt Avenue, Queens, NY 11372 using my debit card as payment method for $29 monthly installments. Around August 2023, I terminated the friendship and contacted Blink Fitness to request that my debit card no longer be charged for the membership. I was asked for my friend’s e-mail and I explained that she and I are no longer communicating and I don’t know her email, but I provided her full name. I was told that nothing could be done that the subscription will remain active. I questioned how can they continue the membership when the money is coming out of my debit card and I provided the previous two payment transactions, to no avail. Since August 2023 thru January 2024, Blink Fitness has been stealing $29 per month from my debit card, despite my deman that N.A. link Fitness remove my debit card as payment method from the person’s membership. Blink Fitness is intentionally engaging in unethical business practices and I recommend that anyone who intends to enroll in a link Fitness you inquire about cancellation policy, and all other relevant scenario. I had to go to my bank and request a new Debit Card to put a cease to these thieves.

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