More than 3.5weeks after I've paid, still waiting! More than 3.5weeks after I've paid my stuff i'm still waiting for it after the asked me to lent around 77 extra dollars. I know that this was in the contract, but after I have given them an address that did not need the supplement, I waited and waited and still. I should get my order tomorroy, but I'm crossing my fingers. For what I've experienced, the canadian's office is the source of that lack of diligence.b After asking for a call back on 3 occasions and getting nothine and no awnser to any email, I get it. But, and all the stars I'm giving is deseved by Eve which was very nice and did all she could.

Quality service, solid equipment, fair prices This actually goes back to August 2021… found them as I was searching for gym equipment because I was still not comfortable at busy gyms. Came across a page that showed decent equipment for a relatively good price. Placed a large order with some extra weights, took a few months to arrive but at the time they were backlogged with orders and kept me informed of this. They were willing to break the order up if I wanted but I figured why waste the resources. Late October or early November everything arrived. Again solid quality goods especially based on the great prices during a period where home gym equipment prices were rising. 10/10 will use again if I need more

I ordered my barbell and squat rack… I ordered my barbell and squat rack bundle and must say, it was the best price I could find. Not all the items were in stock which caused delay on the order. Eventually they sent monster of it and I waited for the bench to be sent at a different time (no shipping charge). Customer service was fantastic and continued to update me as I emailed to check in. When the equipment arrived it's qualify was outstanding. I was able ti put it together on my own and I continue to be impressed with my set up! There are definitely some other items I will be purchase at a later date :) the only reason I gave it a 4/5 stars is because the delivery did not happen as advertised but I was okay with that as it did come and they communicated with me about this as well.

This is a great company This is a great company. The equipment is truly top notch and is perfect for my home gym setup. The squat rack is super sturdy and everything is very functional. The best part about the company by far though is the customer service. I had a couple questions come up over the course of ordering an entire new home gym and the representatives I emailed with always got back to me unbelievably quickly with expert help. I strongly recommend this company to anyone looking to start a home gym or just wanting to add some more workout equipment to their current setup.

Genuinely a Great Company Better Body Equipment is a genuinely great company. Not only are their products top notch, but their customer service is top tier as well. Quick personal anecdote: I purchased a pair of adjustable dumbbells during their Black Friday sale. The shipping was delayed due to increased volume, which is understandable. I waited about a week after they were estimated to arrive, but they didn't show as shipped. I reached out to Customer Service and explained my situation. They were so kind and helpful, they upgraded my order a bit and sent out my order the next day from their Canadian site (I'm in the US and they have a separate location down here which they normally fulfill US orders through). I received my dumbbells a few days later and they work fantastically; I couldn't be happier. Thank you so much Better Body, I will be a customer for life!