Great equipment quality and design Great equipment quality and design are on point. I had a small problem a year down the line and they were very helpful and correct the situation within a week! I highly recommend better body

Quality product for a decent price Product selection and price is quite good. Better than the average "fitness product site". Purchased the 52.5lb adjustable dumbbells and incline bench for a solid deal. The dumbbells work well, but the selecting mechanism has gotten stuck a few times resulting in either picking up extra weight than the selected number, or not rotating at all after replacing in the stand. Both are an easy fix, but can be inconvenient mid workout. Pretty much the only reason it's 4 stars and not 5. Notifications of sales via text is a solid plus.

Genuinely a Great Company Better Body Equipment is a genuinely great company. Not only are their products top notch, but their customer service is top tier as well. Quick personal anecdote: I purchased a pair of adjustable dumbbells during their Black Friday sale. The shipping was delayed due to increased volume, which is understandable. I waited about a week after they were estimated to arrive, but they didn't show as shipped. I reached out to Customer Service and explained my situation. They were so kind and helpful, they upgraded my order a bit and sent out my order the next day from their Canadian site (I'm in the US and they have a separate location down here which they normally fulfill US orders through). I received my dumbbells a few days later and they work fantastically; I couldn't be happier. Thank you so much Better Body, I will be a customer for life!

More than 3.5weeks after I've paid, still waiting! More than 3.5weeks after I've paid my stuff i'm still waiting for it after the asked me to lent around 77 extra dollars. I know that this was in the contract, but after I have given them an address that did not need the supplement, I waited and waited and still. I should get my order tomorroy, but I'm crossing my fingers. For what I've experienced, the canadian's office is the source of that lack of diligence.b After asking for a call back on 3 occasions and getting nothine and no awnser to any email, I get it. But, and all the stars I'm giving is deseved by Eve which was very nice and did all she could.

Frustrated to say the least… I ordered a set of adjustable dumbells and a workout bench, and the order went through with payment accepted and a delivery fee of $75. I was ok with this as I am reasonable and it is heavier items. A few days pass with no updates and finally, 4 days later I get an email requesting I pay an additional $619.90!! Are you kidding me? I paid just over that for the equipment! Asked to cancel my order and still nothing. I had a truck cap shipped to my location for $100 and it was much heavier. Stay away! Updated. Definitely haven't received any communication from this company regarding my refund. Called my credit card company and they have frozen the amount in question and they are investigating. I also left a review on Better Business Bureau to get the word out to avoid this company and its shady tactics.