Great treadmill We ordered a treadmill from Horizon and it arrived within a week. Great communication throughout the order processing, shipment and delivery. We're only a few days in of testing the treadmill itself, but so far I'm impressed.

CS was very helpful CS was very helpful. Walked me through the process of ordering and answered my questions.

Easy to navigate website Easy to navigate website, good deatails on products, easy to order or follow through on order if needed, timely, professional, friendly customer service support

Treadmill showed up broken. Treadmill showed up broken. Drive belt pulley is not connected. Motor not connected properly Parts were mailed to repair it after talking to two different people Can't get the service provider to return my calls today

So far this treadmill is great! So far this treadmill is great! There are a few things I wish would be better but over I think it's a super solid treadmill for the price. If I was to make it perfect, I wish the speakers were a little bit louder. The knobs to increase or decrease incline and speed are super easy to move so I have been finding myself brushing up on them when running and having to adjust them back to my desired settings. The tablet holder moves a little bit and makes noise so that's kind of annoying also. Aside from those things though it really is great.