The Good, The Bad, and The Ugly! As a brand new customer to Hydrow I had an issue which I presented to the support team. Not only did I receive Zero support the supervisor wouldn't even speak with me. I was told that there was NO exception to their policy. I called back and spoke to Karla in sales and she resolved my issue. It would appear that, Manuela and her supervisor Marcus, are not suited to represent Hydow in customer support as they clearly have NO concept of their position. Karla deserves a raise and promotion and Hydrow is lucky to have her on the team!!!

I have now worked out five day… I have now worked out five day straight. I was definitely not very humble as I approached this workout and fortunately I decided to follow the beginner courses because it’s kicking my butt. The machine is smooth and very solid. The instruction is perfect for me, keeps my form good and the scenery is beautiful. The instructors are good and get my competitive spirit going.

Hydrow Wave….Excellent!!! We recently purchased a Hydrow Wave and could not be happier with it. We look forward to our workouts every day. The rower itself is high quality, pretty quiet, and fits comfortably in our spare bedroom. The workouts are phenomenal. There is so much variation between the locations, types and lengths of workouts, and athletes that you’ll never get bored. There are tons of incentives for rowing daily including earning badges and supporting water.org (which brings clean water to areas in need). We love our rower and are happy to be part of the Hydrow community.

Informative and Engaging Hydrow instructors share more info on properly maintaining form, and the importance of form, than I've ever recieved from an in person class. Not to mention, the views are much better, the locations of the videos are also are stunning.

Buying experience was as advertised Buying experience was as advertised. Arrived timely and assembly was easy. One part of the rower is a little heavy and required 2 people, but other than that, I put it together myself. No personal tools required.