I have found a zen place on my Hydrow I'm a beginner rower and from the first week on, I have LOVED it! It's the first exercise I've done (and I have worked out most of my life) that feels cathartic even when I'm pushing through a drive workout. There's something about the repetitive stroke that just puts me in a zen-like place. Thanks to the Hydrow athletes for making my workouts fun and making the time fly by!

The Good, The Bad, and The Ugly! As a brand new customer to Hydrow I had an issue which I presented to the support team. Not only did I receive Zero support the supervisor wouldn't even speak with me. I was told that there was NO exception to their policy. I called back and spoke to Karla in sales and she resolved my issue. It would appear that, Manuela and her supervisor Marcus, are not suited to represent Hydow in customer support as they clearly have NO concept of their position. Karla deserves a raise and promotion and Hydrow is lucky to have her on the team!!!

Love the interactive video library Love the interactive video library. The athletes are awesome at talking through the workouts & making sure that I understand & focus on technique. They’re a lot of fun & make the time go really quickly. Great short workouts that fit my work schedule!

Love the opportunity to view the world… Love the opportunity to view the world by water. It makes the row almost hypnotic (love the non-athlete rows by the way where you can enjoy the quiet). Congrats to whomever invented this! Would love a gel cushion for the seat!

WOEFUL ROW Hi Hydrow. Sadly, my in the initial delivery of my Pro the "boxing" was VERY damaged, laying on its side in the delivery truck (not upright as specified on the packing), and had been "stabbed" with a forklift. I had waited quite a while for my Hydrow and having to send it back and wait ... again ... for a replacement delivery was hard to do. The Customer Team members I spoke with were knowledgeable and helpful but a couple of them were difficult to understand. On its arrival and power-up the rower would not connect with my modem and required yet another call to Customer Service. After some resetting and rebooting, it finally connected and, for the last week, operation has been flawless. I wish I could've started rowing a month ago.