Shawn F
GB5 days and waiting for a package shipped priority mail I paid for priority shipping on 12/6. As of 12/11, I haven't received the item. The product was shipped USPS and they don't know where the package is either. I sent a few emails to Sole Fitness Parts but I haven't received a response yet. Shipping isn't under Sole's control but helping the customer track down the package is their responsibility. Hopefully, someone calls me from Sole today.
Michael H.
GBGreat support and repair part delivery Support folks that assisted me by phone were knowledgeable, helpful and professional. The parts I ordered arrived in a timely manner and are working as anticipated. Looks like a good company to me.
Mark Thompson
GBFast turn around and delivery. -
Richard Wallis
GBLubrication is great We needed to order lubrication for our Sole treadmill...works just as it is supposed to do!
AA
GBQuick response, polite customer service The Support team promptly responded to my emails. I also see that parts on Sole Fitness are reasonably priced compared to the cost charged by Repair techs.