Got stepper on time as promised . -

Spirit 800 Review Israel understood our reasons for the type of exercise equipment we were reviewing. FEB kept us updated with the status of delivery. Delivery was on time and arrived in good shape. Our only disappointment is some of the fasteners were replaced with different style than stated in the manual.

Great customer service Great customer service. We had several conversations about exactly what we needed in our circumstances and were given pros and cons of machines we were looking at. We were given expert facts about each and which was available. When we decided on one, the delivery was timely. We were kept informed of each step. Delivered on time and expertly wrapped for shipping. The delivery was to the inside of our garage. Every step was exactly as promised.

Spirit stepper was shipped damaged… Spirit stepper was shipped damaged Company still required shipping cost to send new part. Again it was shipped in the condition I received it in

FEB followed through on every promise… FEB followed through on every promise made at the time of the sale. Equipment delivery went smoothly despite the awkward and extremely heavy package. Assembly, although time consuming was simple and straightforward. The machine is awesome! The motion arms must be carefully placed in order to swivel the chair for exiting or the armrests will contact them. This is for the SPirit CRS800S