Harry Simms
GBWorst customer service ever One of the worst vendors I ever dealt with. Initially shipped order promptly, but didn't bother to install the take down lights I ordered. Returned that order and they promised to reship when UPS received the package. That didn't happen. After a contentious phone call, I was promised a reshipment. They even prepared a shipping label which showed up on my tracking app. However, that order never shipped. I received notice of a refund and order cancelation,without any other contact or explanation. Rude on the phone. This company has no concept at all of customer service. I recommend you go elsewhere for your lighting needs.
Jacob Wonder
GBBad company This company has the worst customer experience ever. It takes days for them to respond. I asked for a list of the products 3 weeks ago, calling every week and following up to the email chain. 3 weeks later they said "that is online shop which we do not allow" I literally said we will not sell their products online, they refuse to read emails. They've asked the same questions I've already answered multiple times. Edit: company responded almost Immediately to this review saying "was this really necessary"... 3 weeks and they still haven't helped me. Edit 2: This company is so toxic that they punished my client for their incompetence. They removed him as a dealer because I left a review complaining about them not responding to my simple request. No one should do business with this company.
Guest
GBcrap crap. bought the 60" running board strobes and not even 9 months later the modules are going out and malfunctioning. led equipped said they'll ship me replacements but whats the point. these clearly aren't weather proof and the process of taking them off and reinstalling in pain staking. probably gonna repair and resell.
Lex
GBHIJACKED I GOT SOLD 2 CRAPPY RUNNING BOARD LIGHTS AND SENT THEM FOR REPAIR. tHERY RECEIVED THEM ON 7/21, AND WE'RE STILL WAITING ON THEM. SUPPOSEDLY THEY FIXED THEM AND SENT THEM TO THE WRONG ADDRESS TWICE. SOMETHING ISN'T RIGHT. WE KEEP ASKING FOR THE TRACKING NUMBER, BUT THEY WON'T RESPOND. OUR NEXT STEP IS TO TAKE LEGAL ACTION BECAUSE AT THIS POINT IT SEEMS AS THOUGH OUR LIGHTBARS HAVE BEEN HIJACKED!
Stacie Heuyard
GBIts been 6 weeks since I placed my … Its been 6 weeks since I placed my order and I still don't have my products. Every time I contact costumer service, they give my the run around and no answer to why I haven't received my products! To top it off LedEqupped, has charged my credit card.