I purchased $5 worth of merchandise and … I purchased $5 worth of merchandise and was charged $10 for shipping. When my items arrived, the pieces I had paid $2.50 for came in bags labeled $1.50, and the item was clearly shipped for much less than $10. Please consider revising your shipping processes. It is very frustrating to have to pay more for shipping than for the items themselves.

Altho the TriSports website offers many … Altho the TriSports website offers many choices of bikes, my selection and subsequent purchase turned out to be unavailable. I was told via email I could either get a refund or upgrade to a higher level bike for $400 more. I went for the upgrade but was told in two separate phone calls that the new bike would arrive in either 1 week or 3 weeks, depending on the call. This is my first experience with TriSports and I hope things improve. It would be helpful if stock levels could be shown on the web site to avoid this kind of thing.

Not happy I received my order in the UK within a couple of weeks but the 'best before date' on the product is only four months away. TriSports say this is plenty of time to use the 24 bottles of HotShots I purchased. If I were training for a marathon I might agree but I use the product to prevent cramp during mountaineering expeditions and I expected longer than four months within which to use the drinks. Overall, not happy and won't be buying from TriSports again.☹️

Gross misrepresentation and not fully refunded A friend recommended Trisports for my swim gear purchase. I purchased a pair of swim fins based on the descriptions on your website. I ordered the swim fins based on shoe sizes listed and ordered exactly what I needed as trisports described. When I received this product, I could not even get the fins half way on. This was a gross misrepresentation of this product and I, the customer, got screwed. Right now your CSR refunded my return fee- unbelievable that you would even think about charging a fee to return a poor product, but was not refunded my initial shipping fees. If trisports wishes to do business online, policies should be in place that the customer does not get screwed if the product does not live up to its descriptions. I will be pursuing this further.

Rubbish company Useless / Rubbish. Bidder and Bought a item waited over a 2 weeks. Via eBay. Didn’t turn up. Wiggle says must of been lost they don’t have a tracking ref ?? and refunded me. I want the item not a refund . They say they don’t have another one so tuff. Useless company. Waste of time effort money. Never buy anything from them ever again. Seems to happen a lot looking at all the reviews. Scammers