Product has expiry date of Nov./17 Product I received (hotshot 12 pack) has expiry date of Nov. 2017. Not enough time to use it up, so am stuck with product that will be expired within 2 mths. I wanted some to take in my winter training for a January 2018 marathon.

Dismissive and uncaring Almost bordering on dishonest, this offshoot of Wiggle seem to relish winding up its loyal customers. Recently purchased a wheelset and the contents were delivered protruding from the packaging. The response - “the packaging was fully taped up”. Well, I’ve still got the packaging and the evidence is clear. Not good.

Wheels Damaged upon Arrival Unfortuntely, my $600+ Velo Safe Travel Box came damaged as one of the wheels did not properly roll. The box is very large and without functioning wheels was nearly impossible for me to drag through the airport. I nearly missed my flight and then my race because I was so delayed in moving the box. It was deeply upsetting on top of the stress of a half Ironman. All I can hope is that TriSports can make it right.

I purchased $5 worth of merchandise and … I purchased $5 worth of merchandise and was charged $10 for shipping. When my items arrived, the pieces I had paid $2.50 for came in bags labeled $1.50, and the item was clearly shipped for much less than $10. Please consider revising your shipping processes. It is very frustrating to have to pay more for shipping than for the items themselves.

Good prices, poor service Good on prices, but quite poor for customer service. I've left two messages and have received no return calls over the span of three weeks.