Revenant Out of Box Failures Day-1 Received Revenant bike after 7-months. Out of box failures: Front and Rear Brakes! Rear Brake fell apart at the handlebars! Cable just fell out with hydraulic fluid leaking all over. ABS Front Brake failed with similar results and the ABS unit is leaking at multiple locations. Swapping out for a completely new brake set is cost prohibitive due to the need to tie-in motor cutoff-when-braking with any replaced braking system. I have asked for a working replacement or a refund or a local NIREEKA service center that can make right . . . I have even messaged one of the co-owners of Nireeka on LinkedIn as an FYI as I do not expect him to resolve my issue or that of others.

Nireeka have said delivery b4 Xmas 👍 Ok an update, even tho it feels like forever ago the bike was prdrred, early june, i hear from nireeka and get a pist office delivery number so watchbthis space i really hope they come good on their promis of actally me getting the bike. Nireeka have still not delivered the nireeka mega they promised in September, I paid in early June 2023 for an 6-8 week delivery!! No bike £4500 gbp spent. No phone number No communication. AND NO BIKE!!! I wish I'd read up all the complaints about them. I was really looking forwards to getting it but tbh I just want my money back in full.AVOID!!!

Horrible shipping time & customer support while waiting. Originally ordered my Revenant thru Indiegogo on Dec 10, 2022. I didn't actually receive it until 11/26/23. Pitifully slow & no clear answers from Nireeka during that time as to when I would be getting the bike. Despite my asking for, and not getting, a definitive answer, I was surprised in mid Nov. with a notice from Fedex that I had a package coming. No clue as to whom it was from & then low & behold Nov 26, 2023, My bike arrived. I never received ANY tracking information from Nireeka. Deplorable customer service for a $4,900.00 purchase. Unfortunately, I had injured my knee a week prior to it's arrival & had only put it together, no manuals or how to included in the package, just guess work. I'm finally healed enough to ride the bike and needed to find out how to set up the suspension. Looked all over Nireeka.com for the manual, couldn't find it. Tried "chat" & was answered by Helena who was very helpful. Chatting with Helena was the most positive experience I've had with Nireeka. Now that my knee has healed I get to find out if all the hype about the bike is deserved. More later.

Nireeka is improving! I posted a 1 star review and I’m updating it to reflect my most recent and vastly improved experience. It does take a very long time to get replacement parts and of course the bike itself, but Nireeka has delivered on their promises to me, because I finally received my replacement part, and now my bike (Prime) is perfect, with new and improved parts. Thank you nireeka for addressing the issue. I know you can’t control shipping delays due to covid and other issues with China and US customs. Thank you for being patient with me and dealing with my complaints. There is still some room for improvement with Nireeka, but I’m giving credit where credit is due. They’ve taken care of me.

Holds up well I've had multiple electronic bikes in the past and most of them come up with some sort of issue within the first month of using it. Pleasantly surprised these ones are as good as new after using them for a few months, so it's definitely been good value so far.