There were various issues with this… There were various issues with this company that had to be resolved regards to multiple e-bike purchases. I had dealt with at least 4 different customer service representatives including their manager. There is only one person who followed up and got things done! Christopher was the most professional and honest person I can say from memory of my 64 years that I have ever had the pleasure of working with. He should be elevated within the ranks of this company. Thanks to this employee I would be never feel hesitant about recommending this company to my friends and family who have inquired about my electric bike purchase. Regards Robert Schonbrun

Horrible I was charged multiple times… Horrible I was charged multiple times for multiple units when I only ordered 2 & they were suppose to be in clothed & heavy duty yet they are cheaply made not sturdy at all

Reluctant at first, but now very satisfied... At first I was reluctant to order bikes at shop247.com due to other reviews. But my own experience was good. I ordered two open box folding bikes at shop 247.com. From ordering to receiving them, everything went well, except the torn bike seat. But the costumer service responded right away. I am very satisfied with shop247.com.

Visually not appealing No directions came with order. Also the break system wiring was discounted on both the handle to the tire. I understood it’s a open box but it wasn’t visually appeal for resale in my opinion. I wish I knew it wasn’t refundable/exchangeable otherwise I would have gotten the boxed option.

Although there were issues with the… Although there were issues with the ordering process the workers of Shop247 handled the situation well and professionally. The issue was fixed in short time and shipped quickly. I received the package on time and the item is exactly as the description portrays it. I would highly consider purchasing from this company again.