Loved having my Beach Bike through the… Loved having my Beach Bike through the COVID season- gave me a chance to get out and keep moving! My bike was incredibly well-made and easy to assemble… It took me less than an hour to put it together and I was riding in no time. I highly recommend purchasing as well as utilizing customer service for your support as you put your bike together. They are excellent in helping you achieve success!

Great Bike and Great Service I ordered my Bruiser during the peak of the pandemic when bikes were extremely scarce. Firmstrong kept in touch with me and kept me updated on the status of my order. They were really great about communicating and were willing to refund my purchase at any time. When the bike arrived it was well packaged and in perfect condition. Assembly was easy and I was riding in less than 30 minutes! I love my new Firmstrong Bruiser

I ordered a Firmstrong Beach Cruiser… I ordered a Firmstrong Beach Cruiser and this bike is awesome. Better than anticipated. Solid construction, smooth finishes. Some assembly was required but very easy to do. I did order during the pandemic which caused Delivery delays but the company did their best to keep me updated.

Be kind...it's a rare thing these days Be kind...it's a rare thing these days. I ordered 2 bikes back in May and one got delivered in late Aug and the other yesterday. The bikes are exactly as described and are wonderful to ride. I admit, their communications could have been a lot better (understatement) but given you couldn't find a bicycle anywhere for months on end, I expected the delay and I'm happy with my purchases. With so many businesses going out of business b/c of this pandemic, I'm happy to support all American businesses. My hope is that Firmstrong recognizes that a little communication could go a long way in keeping people happy b/c their product is awesome.

Ordered a Mens Chief 3 speed in grey… Ordered a Mens Chief 3 speed in grey and black on Saturday 10/17, it arrived on a Wednesday 10/21, granted I live within a 1 day shipping area. I used to own a Bruiser which I loved, and after a few years decided to get back into riding. I bought online and afterwards read a few reviews about shipping taking forever and poor customer service, so I was skeptical... Fortunately I didn't have any of these issues. I've had great experiences with their products in the past and am excited for the years to come with this new bike.