Jackson
GBFirmstrong Bikes was…my "Season Ticket" to cycling! My experience with Firmstrong Bikes was some what troubling...in a good way. Reaching a decision on which type of beach bike to purchase was difficult due to the options available, which was a pleasant surprise. Finally, after several days of reading reviews and researching the reliability of the companies' response to consumers I was sold. Matte black, three speed - 26 inch Urban Man was the choice. Shipping was a positive experience as was a reasonable amount of assembly. The links to Beach Bikes video library help with any questions concerning the care and maintenance. Overall, for the money spent... a true value in bicycling!
John Hammond
GBBe kind...it's a rare thing these days Be kind...it's a rare thing these days. I ordered 2 bikes back in May and one got delivered in late Aug and the other yesterday. The bikes are exactly as described and are wonderful to ride. I admit, their communications could have been a lot better (understatement) but given you couldn't find a bicycle anywhere for months on end, I expected the delay and I'm happy with my purchases. With so many businesses going out of business b/c of this pandemic, I'm happy to support all American businesses. My hope is that Firmstrong recognizes that a little communication could go a long way in keeping people happy b/c their product is awesome.
Sandra Heck
GBLove This Bike The sale. Tge ease of ordering. The prompt shipment. Packaged well. My husband easily put it together. The color is wonderful. The ride is sublime.
jshible
GBWe bought 2 Firmstrong bikes back in… We bought 2 Firmstrong bikes back in February just before the big COVID19 adventure began. We ride almost every day and they have been perfect! From order to shipping/receiving and assembly...all was very easy! Exactly what we were looking for and will definitely buy again. Urban Man Single Speed 26" with upgraded tires Urban Lady Limited Single Speed 26"
Jennifer Z
GBPoor assembly instructions and wobbly wheels After struggling with vague, undetailed assembly instructions, we have determined that the bike’s wheels are completely jacked up and wobbly. Therefore it is causing big problems in brake assembly. We will have to get the wheels evaluated and will have to adjust the spokes. So very frustrating.