Are they out of business Are they out of business, or what? I need to speak to customer service regarding the best choice to purchase, for my specific needs, and no answer. I've left phone messages, nothing. I've been reading bad complaints to I can only imagine they have gone belly up, but are taking peoples money and not supplying a product. What a shame...I really wanted to purchase from them, based on older reviews. But I won't let them steal my money by placing an order on-line...there is no one to communicate with the check the order status, because it's not going to ship.

Love my Bellicon! I ordered the 39" and quickly realized wanted the next size up as needed more room plus would give a softer bounce. Called customer service and representative arranged to have 39" picked up and new rebounder delivered at no extra cost except $100 more that the 44" rebounder cost! Great customer service! Really enjoying this rebounder so much more than previous other rebounders I've owned in the past Thank you!

I can no longer recommend a Bellicon… I can no longer recommend a Bellicon rebounder. I've owned my rebounder since 2016 and it used to be a wonderful, comfortable and enjoyable bounce. In 2022, I needed to replace my bungees because they had become too stretched out after years of use. I ordered a replacement pair and the bungee material has changed. In addition to the bungees having a terrible chemical smell unlike the original bungees, the bounce is now hard, jarring and uncomfortable. I am now experiencing pain in my back which travels down my legs when I use the rebounder. My bellicon has become a $500 paperweight. I also experienced the same issues as others have posted with terrible nonexistent customer service.

Love my bellicon Love my bellicon! Have been using it for 2.5 years and only recently had to replace the bungees and decided to upgrade to the comfort mat because of the slightly larger surface area. The bounce is so smooth and I can really get good air when bouncing. As someone with chronic Lyme disease and mold toxin illness, getting my lymph moving to assist with detox is a must and bouncing on my bellicon is an important part of my healing journey. Thank you bellicon for making such durable trampolines!

Great product & exceptional customer service Katie in customer service is the best! She helped me find the perfect Bellicon. She answered all of my questions plus the ones I didn't know to ask. It arrived a week earlier than expected. It's the perfect one for me & the perfect size for my room. Thank you, Bellicon for an awesome product & a special thanks to Katie, who went above & beyond.