Very Helpful! The web site had an error leading to an incorrect purchase—but the kind folks at the store could not have been more accommodating at fixing the problem. Great store!

Brilliant! This was the first time using this company. I made the order but it wasn’t in stock. My husband spoke with the owner directly and he was extremely helpful, offering suggestions and alternatives. Really couldn’t have been more helpful. We’ll definitely be buying from this company again.

I ordered a Champion sweatshirt which… I ordered a Champion sweatshirt which they were out of stock and they credited my account in less than one day. Great work, that’s how it’s done, not waiting for 3-5 business days like some places for your refund.

Couldn't find the training mit at the… Couldn't find the training mit at the local sports store nor some of the typical online sites all the fed ball parents are familar with. I could not find the mit anywhere. I Googled the mit and found Frank's Sports Shop and was able to get it with shipping for cheaper than I was going to have to pay elsewhere.

Lack of Disclosure Caused Frustration and Friction I tried to order a New York Parks hat from a listed item that had no warning that I needed to have a proper Parks Employee ID badge and they rejected my purchase because I "failed to provide DSNY ID". They need to adjust their UI on every Parks item that requires an employee ID so this doesn't happen in the future. They sell similar hats at the Central Park Zoo so I'll be going to the physical store location in the Armory for my needs.