Larry
GBI selected and purchased baseball pants, Frank sent me the wrong pants. I selected and order a pair of baseball pants. Your business sent me the wrong pair of pants. I called Frank, left a message,your business did not return a call. It is very difficult to reached customer service. I want to return this item so you can give me the pants that I selected. How can you correct this mistake?
Allen
GBExceptional Customer Service I was shipped the wrong item, and I received fantastic customer service. Frank’s sells quality items, and because of their exceptional customer service I will make them my go to shop.
Oscar Alonso
GBI ordered a Champion sweatshirt which… I ordered a Champion sweatshirt which they were out of stock and they credited my account in less than one day. Great work, that’s how it’s done, not waiting for 3-5 business days like some places for your refund.
Nicole
GBI was in touch with Elimarie during my… I was in touch with Elimarie during my purchase at Frank's Sport Shop. I never post comments, but Eliamrie's unparalleled service warrants it. She is the most responsible and friendly customer service employee I have ever dealt with.
ABD
GBBrilliant! This was the first time using this company. I made the order but it wasn’t in stock. My husband spoke with the owner directly and he was extremely helpful, offering suggestions and alternatives. Really couldn’t have been more helpful. We’ll definitely be buying from this company again.