Vicente Artes Usero
GBWell built and cheap tents & excellent customer service Tents are reasonable cheap and well built, using great materials. I had mine for a month and I have been using it daily because I am on a road trip and, zero problems! Shipping was free and fast! Customer service excellent!! I would recommend to buy from them!
Duane Maxie IG -bluemax_overla
GBOutstanding customer service Outstanding customer service. Had an issue (possibly my own mistake) with my order. Reached out to the crew at Tuff Stuff amd the issie was resolved, corrected amd replacement parts sent out. Couldnt have asked for bettee service
Ray Eaton
GBCustomer service Great company to work with. Had damaged merchandise,sent email about the issue and in less than 10 hrs a company representative handled the problem. Shipped out another item of the same purchase before I returned the damaged product. That's called trust and quick response time on Tuff Stuff Overland. Thank you
DANA
GBNeed an aftermarket roof rack. Would have been nice to know. I purchased my roof rack based on the weight requirements in the listing for the tent I bought. There were no other dimensions or requirements listed telling the customer that I needed an aftermarket rack. There were no details listing how narrow the crossbars would need to be. When I got my tent and realized that I wouldn’t be able to use it with the equipment that I had, I reached out for more info and after having to reach out twice for help, I was told “it’s pretty easy to cut your own” Terrible service and I have not been able to use my tent yet. I was so excited to post photos with a great review as many others have, but I am so disappointed.
John Armstrong
GBGreat customer service Great customer service! Answered questions and shipped the product in time for our trip. Excellent quality material and construction. We installed the Shade Awning above the entry door on the side of a 1958 13foot Canned Ham shaped trailer. We did need to do a little modification on the installation.