Michael Harvey
GBCustomer service was great Customer service was great. Shipping time sucked and almost blew the trip I was setting up.
DNorth
GBGood Customer Service! I was very pleased with Tuff Stuff Overland. They were upfront with some expected delays at time of purchase. They kept me informed of shipment status through the process. When my tent arrived damaged by carrier, I was able to speak with representative on phone and they started the replacement process immediately! I received my replacement via a different carrier about a week later in time for a already planned trip!! I cant wait to try the tent out!
Thom Chiaramonte
GBThe Alpha is the RTT of all RTTs! Tuff Stuff Overland drop shipped my new Alpha Roof Top Tent earlier than the projected release date of this new product, and in a sturdy crate. Easy to unbox, easy to install, straightforward instructions... and ready to use within an hour. And customer service was awesome when I called with a technical question. Love the tent, and the company is rock solid!
Tymon Kapelski
GBAmazing customer service, friendliest people I've had a couple issues but when I've notified the company they've gone so much further than necessary to make it right, even on the things where it's been a simple "Hey, just have the warehouse keep an eye on this". Always excellent service, will always be a repeat customer
Vicente Artes Usero
GBWell built and cheap tents & excellent customer service Tents are reasonable cheap and well built, using great materials. I had mine for a month and I have been using it daily because I am on a road trip and, zero problems! Shipping was free and fast! Customer service excellent!! I would recommend to buy from them!