Good Customer Service! I was very pleased with Tuff Stuff Overland. They were upfront with some expected delays at time of purchase. They kept me informed of shipment status through the process. When my tent arrived damaged by carrier, I was able to speak with representative on phone and they started the replacement process immediately! I received my replacement via a different carrier about a week later in time for a already planned trip!! I cant wait to try the tent out!

Great Company with solid craftsmanship… Great Company with solid craftsmanship and detail. Very happy with my Alpha 2! Side note: Freight shipping company could be a different story, make sure to follow the shipment closely as you might need to make special plans when it arrives in the local area.

I am giving 4 stars as I haven’t really… I am giving 4 stars as I haven’t really used the tent just yet but the process of ordering and getting updates about the delivery were great. Also, everything I needed to mount it to my bed rack was included and fit as expected. I am excited to get out of the concrete jungle and put the Alpha II to the test.

Need an aftermarket roof rack. Would have been nice to know. I purchased my roof rack based on the weight requirements in the listing for the tent I bought. There were no other dimensions or requirements listed telling the customer that I needed an aftermarket rack. There were no details listing how narrow the crossbars would need to be. When I got my tent and realized that I wouldn’t be able to use it with the equipment that I had, I reached out for more info and after having to reach out twice for help, I was told “it’s pretty easy to cut your own” Terrible service and I have not been able to use my tent yet. I was so excited to post photos with a great review as many others have, but I am so disappointed.

Well built and cheap tents & excellent customer service Tents are reasonable cheap and well built, using great materials. I had mine for a month and I have been using it daily because I am on a road trip and, zero problems! Shipping was free and fast! Customer service excellent!! I would recommend to buy from them!