Great customer service Great customer service! Answered questions and shipped the product in time for our trip. Excellent quality material and construction. We installed the Shade Awning above the entry door on the side of a 1958 13foot Canned Ham shaped trailer. We did need to do a little modification on the installation.

Customer service Great company to work with. Had damaged merchandise,sent email about the issue and in less than 10 hrs a company representative handled the problem. Shipped out another item of the same purchase before I returned the damaged product. That's called trust and quick response time on Tuff Stuff Overland. Thank you

bought the tuff stuff alpha love it… bought the tuff stuff alpha love it only couple of gripes, rivets are loose and brackets do not fit 3.25inch wide bars i have xtrusion bars 3inches and it doesn't fit at all. I ended up spending more money for a security mount since the stock bracket dont fit and I bought alpha security mount that I cant use, other than those 2 issues I'm happy with my tent

I am giving 4 stars as I haven’t really… I am giving 4 stars as I haven’t really used the tent just yet but the process of ordering and getting updates about the delivery were great. Also, everything I needed to mount it to my bed rack was included and fit as expected. I am excited to get out of the concrete jungle and put the Alpha II to the test.

Delayed AND mis-shipped RTT I pre-purchased the Alpha II IN EARLY Jan 2021 with a promised delivery date of Feb. The 1st update on delivery was in fact Feb - the last week! The RTT finally arrived the beginning of Apr 2021. For that, I cancelled 2 trips as a result. The kicker - I was shipped the wrong tent - the Alpha which is larger, heavier and more than I wanted. Herego, the exact reason I ordered the Alpha II. Knowing - after I uncrated, de-pkg'd - that further delays and yet another trip would have to be cancelled, I opted to stick with the Alpha. Have to say I am disappointed.