Average Customer Service Took 11 days to respond to emailed question; I almost forgot I emailed them about a troubleshooting issue I had downloading their product, which I was able to figure out by myself after the fact.

Sweet Yellow Addition My clients and staff are loving the new yellow ropes. It's a great addition to our list of toys in the facility. Looking to add a few more this fall.

A1 customer service , shipping and product I kept in constant contact with a rep named Ken. There was a USPS tracking issue but not muscle ropes fault. Came quicker than expected. The upgraded the shipping for free because product was back ordered. Got my product and it's kicking my butt. Lol

Nice to know people still care about their customers! Ordering online is a crapshoot. You can save a lot of money but chances are you'll never be able to speak to a real person and if you have a problem good luck with that. Muscle Ropes is the real deal, I highly recommend them and their products. I wasn't sure which rope I needed and the person I spoke to talked to me for 10 minutes helping me decide on the right one and then told me I could return it no questions asked if it wasn't the right one. Do yourselves a favor and get your rope from these guys, you won't be disappointed.

I thought I had seen it all. I love hard and exciting workouts. I jump-rope all the time and when I saw Muscle Rope's giant jump rope challenge I immediately wanted to try it. I was a little nervous because I didn't know what to expect, but the giant jump rope is great. It is a substantial workout by itself. It takes some getting used to, and the rope takes a few days to loosen up (it's a little stiff when you receive it), but it's worth it. Definitely going to be part of my workouts from now on.