
andy pitts
GBI ordered 3 Life Fitness machines… I ordered 3 different machines from the Fitness Super Store and there were some issues that arose as part of the delivery process. Tim the owner quickly got involved with my situation and bent over backwards getting things resolved. He stayed in constant communication with me throughout the process and made things right in the end. As the owner of a national company myself I truly appreciate good service and follow through. I am very happy with my purchase now. Thanks.

David Balderstone
GBExpert Help And Advice Went to Fitness Superstore Sheffield to view treadmills & was assisted by store Manager Justin Logan. It was very good to have a one to one conversation in person and to be advised on the different models available and which would be best suited to our needs, it means a lot when we know very little on the matter. Justin was most welcoming, helpful and even let us try them out, after which we made a there and then purchase. Would definitely recommend.

L Hicks
GBThank you, Fitness Superstore! Just received a refurb'd Octane XT-One. We had some back and forth status emails as FS worked through parts shortages arising from Nautilus selling the Octane business to TRUE last year, but FS bent over backwards to get this unit delivered in flawless condition. First elliptical workout since COVID closed the gyms a year ago—my thighs are screaming, but I couldn't be happier.

john mayhew
GBFitness Superstore Rocks My equipment shipped as predicted and arrived on-time. It was well prepared for shipment and arrived without damage. The equipment itself works fine out of the box and looks new, with a few barely discernable exceptions. This particular machine is no longer available from LifeFitness, so this is a big win for me. I had major reservations making a purchase of this size sight unseen from a company so far away, but it's worked out perfectly. Fitness Superstore has fulfilled their promises with total professionalism. Kudos to the team.

Manel Godoy
GBOutstanding customer service in Gloucester branch. I have just purchased a Cross Trainer in the Gloucester branch. As we walked into the store, we were immediately acknowledged and greeted by Peter Dalton and his college. Peter offered his assistance and without being pushy, he gave us information of the different Cross Trainers and other equipment in the Shop. I found Peter to be extremely knowledgeable of all the the products in store and online. He gave us valuable information, very attentive, courteous and above all, most professional. Peter has outstanding customer service. Thank you very much. Manel.