Paul Capritto
GBExcellent Excellent. It would, however, be advisable to inform those purchasing replacement tires for the X Series that they should be prepared to be confronted with difficulty removing the old bearings and in installing the new bearings. Mine required the use of special tools and extensive time. Your product & the service I received were both excellent. Top quality. Thank you very much.
Chan
GBI have sent 2 emails about a defective… I have sent 2 emails about a defective unit and no response. I purchased this cart in December and immediately the remote was defective (they fixed it) after 2 rounds the cart broke (sent in for repair and received). Again the unit worked for 2 rounds and is not following again. No response from the customer service team about this issue.
Michael Hallet
GBQuick response from service department… Quick response from service department when I ordered another set of wheels. I needed instructions to put the wheels on and these were sent quickly ( technically one of the bag handlers at my club put the wheels on without the provided instructions)I am using the same cart now for the past 4-5 years. They are becoming very popular here in central Ohio
Charles McCree
GBThe customer service was great The customer service was great. The agent understood my concerns and went over and beyond expecting. She deserves 10 stars by herself.
Michael Ammiano
GBHappy with my Q follow The product was shipped timely and delivered in perfect condition. The Q follow was easy to set up and is working great.