Magic moments ahead! The delivery, setup, and riding experience have all been beyond wonderful. First I want to say ordering was a breeze and after debating for a while, it was worth pulling the trigger. Second, the delivery was prompt and came in packaging that was easy to take off. Setting it up was easy, the instructions were very clear. Finally, having a larger body this is fantastic! Easy on the knees when riding and extremely comfortable seat with ability to adjust many angles to fit my body. I cannot recommend this more! (Bonus, it's lighter than most other ebikes I've done research on, but still very sturdy) I cannot wait to take her camping, around town, and everywhere else with me!

Took almost 3 months to receive the… Took almost 3 months to receive the bike, which was longer than anticipated when initially purchasing the Model J. Second day out the bike kept shutting down randomly after 10-20 seconds with over 30% battery life. Called tech support and sent videos to try and figure out what was happening - no one had any idea. I’ve sent a follow up but still no response from “Blake” after I was told I would hear back in a couple days. As of now it seems to be working, but not sure I could recommend it to others currently.

Solid My wife and I both purchased EBC bikes after having had the opportunity to ride e-bikes rented in Port Angeles WA. We rode EBC e-bikes and were very impressed, so much so we both decided we wanted to purchase our own e-bikes. The bike business owner highly recommended EBC bikes to us. After completing our research on e-bike manufacturers we determined that EBC was the best manufacturer to go with. We aren’t disappointed!!! The EBC bikes are head turners of other e-bike owners we pass. My model R is all I could ask for. A very solid and comfortable ride! My wife and I are encouraging family and friends to join the e-bike community and go with EBC.

Model A I’ve had my model A for a month now and am absolutely happy with it…the shipping was top tier and was delivered in the time window that they gave plus the build quality is premium and also I called them once about the shipping and they responded quickly…so overall I give E.B.C an A+

Happy with my bike plus some concerns/suggestions I am very happy with my bike. My only complaints are that I would have liked a bit more input on frame styles and acceptable terrain when I spoke with the representative or a more comprehensive comparison chart on line that addresses that. Also, the manual needs some work. It needs more in depth information and written for ebike newbies.