Great workouts and fantastic customer service 1. Quick shipping and delivery. 2. Free bleach tabs 3. Helpful emails 4. The Rower - I've used a magnetic rower for a number of years and find the WaterRower to be much more effective in helping me increase intensity through minor positioning adjustments as well as a decent size monitor that can be read easily and provides all the detail I need. 5. WaterRower TV - wish I could get it on my 65" Roku TV but on my iPAD I get a wide range of work outs while going down a river. Which, when added to music really improves my workout. There are also workouts for swimming, running, and biking on this app. 6. Thoughtful staff - I ordered something I didn't need and they reached out to confirm and explain. Saved over $100 right there.

Low impact full body workout Terrific low impact, low cardio, but full body workout! The chair feels a bit hard to sit on as you approach an hour on the rower, but the overall feeling is very natural as you might expect. If you close your eyes, you could easily imagine yourself in a boat out on the open water. Adding the rower to my workout routine allows me to work off stress while giving my knees a rest on the days I'm otherwise not running.

Works great, looks great, made in America! Ordering was easy. Delivery was prompt. Assembly was as expected... I'm not especially skilled with mechanical things but had no trouble putting it together. Best of all, it provides a great workout and is American made with high quality parts and appearance.

Disappointed 1. Packing was very poor, although there was no apparent damage. 2. New tank key brackets were not provided (or expected). However, a screw holding the old right bracket was nearly impossible to remove, because one of the nuts was not glued to the wooden bottom deck. 3. Something knocks once during the stroke recovery. Gone is quiet rowing. Edit: After several hours of rowing, the knock has disappeared.

Exactly what I expected Exactly what I expected. Purchase process was seamless and I was updated on the progress of my order from confirmation to shipment. The rower arrived undamaged and assembly was straight forward and completed quickly. The rower itself is great. I've been using it every other day since it first arrived. I haven't used any other ERGs for year's so I can't compare the rowing experience. I can say it's quieter than my elliptical and the sound of the water in the drum is pretty therapeutic. Also love that this is really low impact on the joints. I recently injured my foot so runs and long walks are on hold but rowing doesn't aggravate the injury. The only two negative aspects I have are that the included syphon is horrible, and I wish it was bluetooth enabled without having to purchase additional components.