Fast delivery Fast delivery. We'll made product. Easy to assemble

Very responsive Very responsive, accommodating, and helpful. I called and spoke to a real person.

This is a splendid device The order process was straightforward and swift. Delivery was prompt and courteous. But the best part is the device itself. It's beautiful, solid, and elegant. I love the way the seat glides on the rails, love the solid construction and materials, and especially love the sound. This is the best home exercise machine I've ever owned.

Great Machine, Terrible Tank Filling Process The rower arrived quickly, well-packed, easy to assemble, and fun to use. The process required to fill the tank ruins the elegant design of the rower and makes a mess. Using the siphon pump resulted in nearly a quart of water all over the rower and the floor because the hose was too short, the fill port too small, and inconveniently positioned. A simple funnel or moving the fill port over a few inches, increasing the size, and using a screw-on lid like a Nalgene bottle would greatly simplify filling and emptying the tank.

Excellent from start to finish From the beginning during the purchasing process to completion of setup and first workout, every step was hassle free and simple to complete. Customized my rower and it fits everything I needed.