Melissa B
GBPurina food filled with moths! We bought Purina pro plan sensitive skin and stomach salmon recipe for our dog and the bag turned out to be filled with moths and larvae! We still can't get them out of the house. And since it had been a few weeks before they hatched and we realized what was happening, petsmart wouldn't even refund our money. Even though I took several pictures of the tainted food. I will not buy food from petsmart again.
Doodleartlover Jackie
GBThey sell fish etc to minors, should be criminal... My grandson who is 12 years old has bought four fish tanks full of fish frogs snails etc from PetSmart via his great-grandmother who has dementia driving him there. They sold them to him, without adult permission and he's let them die and it's a crying shame. It should be criminal to sell to a minor. It's disgusting. I called PetSmart to see if they would take them back but for free but they said no, contact a private pet store.
Consumer
GBSo this review disappeared before I… So this review disappeared before I finished. I made an appointment at your grooming salon where I have always taken my dogs. This was a new dog I had just taken as a rehomed dog. The groomer mentioned when I picked him up that he had a pretty bad dry skin condition. I checked with his vet. on our next appointment. I purchased the shampoos he said I should use but when I took him in they wanted 10.00 extra for using our own vet recommended product what kind of customer service is that? Does it take more time to do that. Is that just an xtra way to make more money That will be my last appointment and believe me I will spread the word to all my friends with dogs
Loraine Littles Morazzano
GBThe College Station CAN NOT groom dogs! The College Station groomer clipped the dog so close it caused an infection and over $300.00 in veterinary fess/supplies, not to mention the dog was INJURED. Petsmart not only will not cover the costs, the store manager was VERY rude!
David Bedford
GBI just spent $110 to have my dog cut… I just spent $110 to have my dog cut and bathed. It was fair at best. When I got home I had to brush her for another 1/2 hour, trimmed her nails and finished drying her. I should have just done it myself.