Rhett
GBI just bought a $260 racquet… There was a price drop on a rather expensive racquet two days after I purchased it. I wrote to customer service not really expecting them to do anything, but just to let them know how I felt about it. They responded in fewer than 18 hours with a refund to match the new sale price. Excellent customer service! Would highly recommend them.
Loretta Lynn
GBIt was very easy to do a return! It was very easy to do a return. The gentleman who helped me was very kind and professional. He sent me a shipping label to get the shoes back and then I was generous and gave me a discount on the shoes that I ordered in a different size. I shop at Tennis point often because of Cincinnati Pickleball club recommends you highly and so do I!
Anne Dickerhoof
GBHad to do a return and now I'm getting… Had to do a return and now I'm getting ready to place another order.
Adrian
GBGood communication Easy to follow website. Rapid communication by staff about order, delivery with exceptional turnaround.
customer
BBSERVICE EXCELLENCE The racket was received in excellent condition and delivered in a timely manner. I am pleased with the transaction. Thanks so much for your help. Cheers.