UPDATED Review: Ordered a custom Jersey which I was… UPDATE: I was able to get ahold of some one in customer service, Nayeli I was very transparent about the current status of the order as well as the next steps. Also thank you to David F. who answered my original review and was extremely considerate, concise and informative with the status of the order. They even went above and beyond and left a message apologizing and ensuring it was on its way. Big thanks and a display of excellent customer service. Thank You! Original review: I ordered a custom Jersey which I was extremely excited about to gift and its been about a month without a single update. Is it coming?I will never know because it is imposssible to reach anyone. Tried the phone, email and hoping to have some luck here. Order number 423806489.

Do not order from them Do not order from them. Its been 3 weeks now and I haven’t received my order. Was told they were processing my order immediately since what I wanted was in stock but i had to contact customer service to ask why it was taking to long to process. The following day they sent me an invalid tracking number that is showing no movement for the last week now. I tried even calling their customer service no-one answers. Kindly refund me if you can’t fulfill my order

Radio Silence and fake promises Quick to take money and make fake promises. I was promised an immediate email after my purchase, confirming my order and update me on the shipping and handling except, that email was never sent. A week after I emailed customer service and was promised an email to help me resolve the silence except that never happened. It's been several days since my email and I'm still in the dark. I don't even know if my package will ever be shipped. My order number is 427325660 and I've emailed customer service and haven't heard anything back.

Fast shipping and awesome service !!!!!! Been using WSS for a long time. Always had a good experience. Prices were competitive, item shipped fast, and item safely arrived on time. I've used World Soccer Shop many times and have never been disappointed. And Always a great experience for shopping in this web. Fast shipping and awesome service !!!!!!

I wish I had read reviews before I wish I had read reviews before. I bought an arsenal shirt. They were quick to take the payment but they never provide any update yet the delivery is overdue. I'll try to get refund though. There should be customer protection agencies, I'll check.