VERY DISAPPOINTED VERY DISAPPOINTED - NEVER AGAIN!! (ORDER ID 479711) booked tickets for game Juventus - Inter M. Dec 7th. We booked flights and hotel for this event! Tickets were to be delivered to the hotel - at 12:00 on the Match-Day the order was cancelled . We were informed that we would get the refund at least for the tickets. No reaction on mails!! The call-center sends reminders to accounting department - no reaction until now /Feb 14th)!!!

1 star because 0 wasn’t an option Does anyone know the collection point in Madrid for tickets??? They’ve just cancelled our tickets for the Champions League Final the day before the match while we’re already in Madrid having spent so much to get here. Anyone with any info on how to get in contact with someone from the company please help!!

God knows how much money they have… God knows how much money they have stolen to people through all their years of trading. Specially during the lockdown, they surely have sold thousands of tickets, all matches couldn’t take place because of lockdown and they refunded none. I will raise a case against them, whoever has been mislead by these bunch of thieves can contact me, we will have our money back, and we will stop the illegal activity of this company.

Ripping us off is their whole business model As others have pointed out, their business model is simple: They use our money to buy tickets on resale sites themselves and then sell them to the highest bidder at the last minute and cancel all existing orders. Then they take weeks to refund. All the time they're using our money to fund their business. There are other resale sellers out there with tickets who'll dispatch immediately - use one of them. Don't give these guys the satisfaction.

Couldn't echo the sentiments of other… Couldn't echo the sentiments of other users more! I so wish I'd have checked this company out first before ordering! Received an e-mail stating a delay.........no news so phoned up. Greeted by some half wit who explained they were "cancelling" the tickets at that point but couldn't understand that I was annoyed I'd had to phone to find out! Despite not using any foul or abusive language the operative hung up on me! Wish I'd have told her to f@@@ off!