Great I thought I would leave a review as after coming across all these bad reviews after ordering from chelsea megastore I was so worried about my purchase! I ordered a personalised kit on the Monday and after not receiving a dispatch email by the Friday and stumbling across the reviews on this site I was panicking as it did not look likely I was going to receive my order in time for my sons birthday….. I emailed customer services and i phoned them as I was unsure if I’d get a reply via email. I got straight through on the phone no problem and was told my order was currently being personalised and it would be sent out ASAP, I also later got a reply from my email stating the same. That evening I had my dispatch email and it has just arrived perfectly today (Monday) morning. So 7 days from order to delivery for 2 personalised items. Perfect 👌🏻

Ordered the new Chelsea kit with… Ordered the new Chelsea kit with Chilwell on back (apparently this is customised) for my sons bday. Said it would take 2 weeks, it's now been 4 weeks (missed my sons bday) and when I contacted them online all they say is its been delayed, can't give a reason, offered a 15% discount on future merch, why would I buy online again!!! Certainly won't be doing that, just want the bloody kit delivered!!! BEWARE anyone thinking of buying off the online store, especially in the run up to Christmas, guaranteed to not arrive in time. Go to a store or buy a different teams kit So disappointed with the service, absolutely rubbish!!

5 star easy 5 star easy. Despite all these negative reviews, I got my order today (10th) and I only ordered my items 2 days ago, estimated delivery was for the 15th and it's arrived 5 days early with NO faults. Great service and a few discount deals on the site. Ignore the negative reviews please it's rival fans with no life. I have been lucky that my items fit me, I do know it's a bit dear to send items back. Usually it's about 4 quid but I think it's more 5 quid with Chelsea portal. Again great service and lovely clothes. Ignore the negative "reviews" from rival fans.

Home and third vapor. Women's away stadium. And new Nike London Hoodie. Shipping express only option issue If this review is regarding my most recent order; I was very happy with my purchases. However the one issue I was disappointed with is that it only gave me the option of express shipping at $30.99. I was already waiting for these items since they were preorder and would have preferred to wait a week longer at the lowest cost shipping rate that is normally an option. Other than that I love this years shirts and the vapor match editions were definitely worth upgrading to. My wife loves her away stadium shirt and new London hooded sweatshirt also.

Great time at Chelsea area of London and at Chelsea matches … Great shirts and arrived in time before we left for London. We went to 2 Chelsea matches. The champions league semi against Real Madrid and a premier league match against Brentford. We bought more Chelsea gear at Stamford Bridge.