I never received my order or a response I never received my order and I never received a response from this company after three requests to find out what happened to my order. I would give them zero stars if that were an option. I called and emailed - no response. But this is my second request to review them for some reason...

Proofreading and customer service … Proofreading and customer service improvement needed - The last digit of my phone number was missing from the tag I ordered (the info provided to them was correct). Took 3 emails to get a response and over 2 weeks to get the corrected tag.

Nothing over night about this company Nothing over night about this company! I placed my order on January 15, received a tag for someone at the other side of the country on January 25- sent multiple emails and was told the correct tag would be sent January 31. Ordered from another company, received my tag in a few days (it's the right one and much better quality.) My advice is spend a few dollars more and get what you paid for- I'm still waiting almost a month after placing my order. BTW- I sent the tag to the address on it so hopefully someone else got the right tag- on my stamp. UPDATE-February 22, 2018- STILL NO TAG!!!!

I paid an extra $7.95 shipping fee to… I paid an extra $7.95 shipping fee to have my purchase in 2-3 days. I paid the extra because I needed it at a certain time. When I didn't receive the item on the expected date, I emailed them in which they stated someone would get back to me within a few hours. I did not hear back from them at all. I asked for a refund on the extra payment I made. I did not receive a refund nor a return email. I will never use this business again.

Terrible experience Terrible experience. More than 1 month ago I ordered a tag for my cat. The product was delivered within 4 business days; however, they spelled the cat's name wrong (despite the receipt they provided demonstrated that the name was spelled correctly when ordered). The immediately responded, acknowledged and apologized for their error and indicated they would be sending out a replacement tag with the name spelled correctly. That was nearly a month ago and despite recent follow-up e-mails and calls, they have not responded and I have not received a corrected tag. Based upon this terrible level of customer service, I WOULD AVOID THIS COMPANY AT ALL COSTS (unless you don't mind having a tag that is spelled incorrectly)