Poor quality card Poor quality card. Have already been denied having dog with me. Was told this place is a joke. Want my money back. Have sent various emails. Zero reply back.

I suffer from PTSD and because of your … I suffer from PTSD and because of your sight in a pinch I was able to travel with my dog as a therapy dog on the airplane which made a huge difference because I hate flying. I had just flown to Seattle to pick up my wife's remains as she passed away after a battle with diabetes and having my dog with me really save the day. I'll always love you guys and thanks so much for the easy path, which has been very very difficult up until that point

When I renewed my pets letter it kept … When I renewed my pets letter it kept the date of 10/25/2016 and said it expired one year from that date. I renewed in October or November of 2017. Didn't give me a new date.

It's easy to buy, not easy to use It's easy to buy, not easy to use - you pay the money and they spit out something generic. The issue comes when you arrive at the airport and the letter is not on a doctor's letterhead as expected but on Therapeutic letterhead. i had to tap dance to get them to accept it.

To follow up on my previous post To follow up on my previous post. This company is NOT a scam. I didn't realize the turn around time and was panicking I spent money on a company that was not going to help My experience hours later was much different. They are responsive, courteous and thoughtful. I received my certificate and after communications through them realized my panic was just that (damn anxiety). Please give yourself time when booking a flight so you don't do what I did! Definitely would recommend 😁