BEWARE OF THIS SCAM BEWARE OF THIS SCAM! I placed a order on 12/10/20 and never received it. I emailed Casabilanka regarding my order and was told that the USPS messed up and lost my order. I replied to get a refund and any information regarding the supposed interaction with the Post Office and never heard back. After countless unanswered emails it is safe to say Casabilanka is a fraudulent site! BEWARE OF THIS SCAM!

Ordered from here and have requested… Ordered from here and have requested the status of my order #4792. And now the website isn’t working. I tried telling them I want a refund but they won’t even respond to me emails. Highly irritated considering how tough times are and I could have spent what money I have somewhere else

We never got our order placed in… We never got our order placed in December. Service rep Diana Anderson stated was late due to Covid. 3 months later we never received it and they never responded to repeated emails nor would release phone #. I contacted my credit card Company who had Their fraud department research and they gave me credit back to my account.

Never received my order Never received my order. I sent several messages I was told it was in transit. They could not give me a tracking number or carrier info. Now they have stopped replying Order #4198. Do not purchase anything from this site.

IF YOU CARE ABOUT RECEIVING YOUR ITEM… IF YOU CARE ABOUT RECEIVING YOUR ITEM IN A TIMELY MANNER, DO NOT - AND I REPEAT - DO NOT ORDER FROM THIS COMPANY!!!! Even during the pandemic, I ordered items from Amazon, Walmart, Ebay etc and received them in a timely manner. It's been over a month and I still haven't received my item. I ordered an alternative from another company and am now using it. I want a refund asap and Diana Anderson keeps saying "currently on transit". This is a pathetic excuse for an online merchandise company. Save your money and your time and order from Amazon!!!