Very poor customer service Very poor customer service. They dont have a phone # to call and ask about your order and they dont answer or never answered my emails. Too for ever for my order to be shipped.

I am very disappointed with my order I am very disappointed with my order. I accidentally placed 2 orders for the same product with OhioDepot and immediately requested that they cancel one of the orders. Of course they did not! When I recieved my separate puzzles, they are not even in the original boxes that a typical puzzle comes in, so you have to hope you got the correct puzzle. This is another one of those Asian companies, so you have to wait and hope you get your product. It took, what seemed like forever, to get the puzzles, then of course they came separately. I will NEVER EVER order from this company again.

The item took a long time to ship out. -

I never received the product I never received the product that I ordered. I reached out multiple times to request information about when my package would be sent. I ordered the last Friday in November for a Christmas gift. As of today which is December 29, an entire month has passed. I have not received my order, or any reply to my multiple emails inquiring about where my order is. The order showed ready for transit since December 2. Today, I get the email that asked “how did we do?” If there were an option for 0 stars, I would have chosen that.

Ohio Depot has zero customer service Ohio Depot has zero customer service. I sent three emails and never received a reply. I tried to cancel my order because it took almost three weeks to get it. I wish I had because when I finally received it, it was not what I thought I was buying. The product description and photo were not accurate. I thought I was getting two mini chainsaws. Instead I got only two chainsaw chains. I would return them and send them back, but I am afraid I would then be out the money and the chains. Horrible store. Do not use.