An absolute scam An absolute scam Purchased twice, the second time with a lifetime warranty. Two responses from their "customer service" team after numerous efforts to get the issues resolved. DangoBuds: "Just to inform you that we already stopped production for this model and our warranty only coverage manufacturing defect." Me: "It is a manufacturer defect. So I paid for the product and warranty and you're telling me I don't receive a replacement?" DangoBuds: "The warranty does not cover defects from prolonged usage. The product was delivered on August 13, 2021 this order is too old for a refund or a replacement." Apparently their lifetime warranty is the lifespan of a gnat.

Bought 2 sets of Dango Buds in 2023 Bought 2 sets of Dango Buds in 2020. One set died about 6 months ago but now they are both stone dead--cannot get any lights up at all. Now finding it hard to find contact for company.

Bait and switch Bait and switch! Customer service will not answer phone, responds to messages, nor email. Order 1084620603 See the reply from them. The order number is above. Their email to me confirmed the order number as 1084620603.

FRAUD! I paid for the shipping and they said they were free after that. Then they billed me just like the review below. I am disputing the charge with my credit card company but I am also looking to press charges. This is FRAUD plain and simple. When my credit card company sent me paperwork, my earbuds actually came from qualityperformance in Clifton NJ. When you google that, it says your information is subject to not being private and not to click on it. Who is the CEO of this fraudulent company?

bought 2 pairs in december bought 2 pairs in december, now on both sets the let side doesn't work.. i tried multiple ways to get them to work again , but nothing helps.. I emailed and never received a response...