The boots I received were just as… The boots I received were just as expected, as well as the shirts & dress. I had an issue with the shoe sandals that I purchased, and they refunded quickly after I sent photos showing them (2 left feet). I really appreciate the customer service I received.

False advertising Ordered 2 pair of shoes. I contacted them for shipping status and was told the wedges I ordered were out of stock and it would be a long time before they are in. The "HEY DUDE" canvas shoes I ordered arrived from China, generic and cheap. False advertising on their website. I have reached out for refund...we'll see.

I wish there was a lower rating I wish there was a lower rating. Ordered Birkenstock Boston shoes as a Christmas gift for my daughter. As I never received a tracking number and was worried they'd be late, I ordered a backup pair elsewhere (and contacted Upustyle, trying to cancel the order). Thank goodness for backup! The Upustyle knock-offs (advertised as the real deal) didn't arrive until 2023 and the quality is terrible. No box, the buckles are held on by what looks like blue twist ties, and the material is not good. I am trying to return the shoes but have had no luck with customer services yet.

Fake shoes and bad customer service Do not order from this website! My mother got me the "birkenstocks" for Christmas, besides the fact that they didn't fit me they turned out to be cheap knock offs. They came wrapped in plastic and smelt so bad we had to put them outside. When we got in touch for a full refund as per their return policy, they refused and only offered a 15% refund. We told them again that we would like a full refund, the refused AGAIN and sent quite the unprofessional email.

LOVE surprisingly good quality i have had my pair of birk clog dupes for almost 4 months now and I LOVE THEM. the shipping did take a few weeks but i had already anticipated that. when they arrived and i opened them it smelt horrid! like a weird sharpie carshop chemical odor that was strong but by the following day the odor was gone. They look almost IDENTICAL to the real thing from the color to the quality i had to look up so many pictures of the real ones and took about 20mintues analyzing and second guessing if they sent me the real thing lol i want to order them in every color and backup ones of these i also like they seem a little wider than the original ones. i do not have wide feet they're actually a bit narrow however it just feels more relaxed that way. i wont like they can get a bit uncomfortable walking in them for like periods of time but honestly i've had the originals and they're honestly just as uncomfy to me too.