Full size too small Man, I wish I'd read these reviews before ordering. I've had similar experiences with other Chinese companies, so should have known better. Astonishingly, I actually like the red suede slip-ons they sent (the chemical smell is because these aren't leather, they're made from petroleum products), but even though they're marked EU size 40 (women's US size 9), they're at least a full size too small. We'll see if I can get any customer service, otherwise, I'll just have AM Ex dispute the charge. Caveat emptor!

The obviously fake Doc Martens I… The obviously fake Doc Martens I received were not only a sad knockoff, they didn’t fit. The chemical smell was so strong that I had to try them on outside. As a Doc Martens fan for over 30 yrs, I’m insulted that they thought the poor stitching, misplaced insert, & obvious lack of detail would be acceptable, especially for the price. I ordered a size 9 & they fit like a size 8. I could’ve gotten a real, quality pair of Docs for the same price, but since my shoe size is common therefore runs out quickly, I bought them from upustyle. That’s what I get for being impatient & not having confidence in Docs to restock my size. They have been emailing me for over a year to write a review yet I’m not allowed to submit the correct date. Trying to return them was an expensive act of Congress so I donated them.

Lousy product, NO SERVICE! I recently ordered a pair of moccasins. I received them-the stitching is coming apart in one, the leather is a very cheap grade & they are poorly sized & made. I immediately sent a request for return info & reimbursement. It has now been several weeks -I received NOTHING! NO CALL, NO CORRESPONDENCE! RIPOFF! SAVE YOUR MONEY-shop elsewhere!!

Fake shoes and bad customer service Do not order from this website! My mother got me the "birkenstocks" for Christmas, besides the fact that they didn't fit me they turned out to be cheap knock offs. They came wrapped in plastic and smelt so bad we had to put them outside. When we got in touch for a full refund as per their return policy, they refused and only offered a 15% refund. We told them again that we would like a full refund, the refused AGAIN and sent quite the unprofessional email.

Couldn’t give 0 stars so I settled for… Couldn’t give 0 stars so I settled for 1. Do not buy from this company. Cheap material and you do not get what is advertised. I paid $20 for fast 3 day delivery and package still arrived 2 weeks later. No number to call only email and they do not refund you all your money for merchandise, let alone the shipping. Total dissatisfaction!!!!